We get asked a lot of the same wonderful questions from families, event planners, and businesses getting ready for a visit from Santa Pete and Mrs. Claus. So we've gathered up the questions we hear most, so you can feel ready and excited for your holiday visit. Take a look through the questions, if you don't see what you're looking for, just reach out and we'll be happy to help.
Booking is simple — visit our Booking Form page, fill in your event details, and we’ll confirm your date within 24 hours. A deposit is required to hold your spot, and dates fill quickly in November and December, so early booking is always a good idea.
For December dates, we recommend booking by October if you can. Weekends near Christmas fill first, so the earlier you reach out, the better your chances of getting the exact time you want.
Yes! While we’re based in Georgetown, TX, we regularly travel throughout the Greater Austin area, and we’re available nationwide and internationally for the right event. Just let us know your location when you reach out.
Yes, it truly is! Santa Pete has a real, full white beard — no glue, no itching, no worrying about it slipping mid-visit. It’s one of the things families and kids notice right away.
Whenever possible, yes — Mrs. Marie Claus loves joining visits alongside Santa Pete. Just mention it when you book, and we’ll do our best to make sure she’s part of your day.
Every visit is a little different, but most include a special entrance, a warm greeting, photos, one-on-one time with each child, and storytelling or singing along the way. We build the visit around your family, not a script.
Absolutely. We regularly appear at corporate parties, country clubs, restaurants, and citywide holiday celebrations. After booking, you’ll receive a short document with everything you need to know to prepare for the event.
Of course — photos are a big part of the magic. We recommend taking them early in the visit while everyone’s fresh, and we’re always happy to pose for family shots, group shots, or portraits with pets.
Pricing depends on your event type, length of visit, and location. Visit our Rates page for current pricing, or reach out directly and we’ll help you find the right fit for your event and budget.
Yes, a deposit secures your date and time. The remaining balance is simply placed in an envelope or card for us at your event — no fuss, no awkward moment in front of the kids.
That’s completely normal, and we’ve got plenty of experience easing little ones in gently. Letting us know ahead of time helps — we can adjust our pace and approach so your child feels safe and comfortable.
Names, ages, and anything special going on — a favorite toy, a recent loss in the family, or something they’re proud of. The more we know, the more personal and magical the visit feels.
You’re in good hands. We’ll walk you through everything ahead of time — where to seat us, how to handle gifts, and what to expect — so the day feels easy and stress-free for you.
He sure can! Just share your elf’s name and a bit of what they’ve been up to, and Santa will make sure to mention it during the visit.
“Santa’s checking his list… Will your name be there? Sign up for exclusive Christmas surprises, Secret holiday perks, and a little North Pole magic delivered straight to you!”
This year, we’re making the holiday season more magical than ever! Santa, Mrs. Claus, and their team are ready to spread cheer with exciting plans and heartwarming surprises.
Hurry! Santa’s sleigh is leaving soon, and you don’t want to miss your chance to be on the Nice List!
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Happy Holidays!
Santa’s Workshop Team 🎅